Riley Chen — Interaction Design

Collaboration Tool

Collaboration Tool project preview
Final shipped design

The Challenge

My Approach

Research

Conducted usage analytics triangulation, resulting in validated insights and team alignment.

Exploration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Outcomes

$2.3M in incremental ARR. Since shipping, we've measured 35% reduction in support volume.

Collaboration Tool

Shipping quality design requires collaboration and iteration. I've learned how . The implications matter for teams and organizations.

Conclusion

Whether you're shipping a new feature, this principle resonates.