Riley Chen — Interaction Design

Saas Overhaul

Saas Overhaul project preview
Final shipped design

The Challenge

Process

Research

Conducted 1:1 interviews with power users, resulting in validated insights and team alignment.

Design & Iteration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Outcomes

25% increase in daily active users. Since shipping, we've measured 2.1x improvement in engagement.

Saas Overhaul

Shipping quality design requires collaboration and iteration. This piece explores that . The implications matter for teams and organizations.

Key Takeaway

Whether you're building your product, this mindset applies.